ETURNS, REFUNDS, AND DISCREET PACKAGING
Your privacy and happiness is very important to us. As a result, we deliver all of our orders in 100% discreet packaging and strive to get your orders to you as quickly as possible. We offer multiple courier options including FedEx, USPS, and UPS.
Orders placed before 3 PM EST on Monday through Friday are shipped the same day
Orders placed after 3 PM EST on Sunday through Thursday will ship the next day
Rush orders (express or overnight) placed M-F before 3 PM EST will be shipped that day.
Rush orders (express or overnight) placed after Friday at 3 PM EST and on Saturdays will ship on Monday (except holidays)
Priority, Express, and Overnight shipping options – depending on your metro area, rushed packages maybe delivered on Saturdays.
Holiday’s & Shipping
We work hard to deliver your packages to you as quickly as possible. As a result, orders can be placed on our site 24/7, and 365 days out of the year! However, our couriers need a rest sometimes so delivery may be delayed on the following holidays:
New Year’s Day
Martin Luther King Day
Washington’s Birthday (President’s Day)
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving
Christmas Day
DELIVERY OPTIONS AND PRICES FOR USA
USA Shipping Options (Contiguous US Only) Cost Free if you spend over
UPS/USPS Standard (3-5 business days) $8.99 $59
USPS Priority Shipping (2-3 business days) $12.00
USPS Express Expedited Shipping (1-2 business days) $19.99
Premium Next Business Day Delivery 49.99
DISCREET SHIPPING/BILLING
Simple brown boxes and plain envelopes are used for all deliveries. The shipping labels and return address are for our warehouse addresses and do not indicate the contents or origin.
TRACKING MY ORDER
Free tracking is included for all orders placed in the United States. FedEx, USPS, and UPS. Within 12-48 business hours of placing your order, you’ll receive an email including your tracking details and status of your order.
There are multiple ways to track your order.
1. Go to our Account page by clicking here, then click on your order number, which should take you to a page like the one below:
Then you should see below the items you ordered Fulfilled date click the link and it will take you to the carriers tracking page.
2. You will also receive a email with your shipment tracking info.
